SPA POLICIES

CHECK-IN
Appointments begin promptly at the time scheduled. If you arrive late, the appointment will still end on time.

THERAPISTS
You may request a male or female therapist, however, we cannot guarantee the availability of any particular therapist or gender. All of our licensed therapists are properly trained to ensure your comfort at all times.

CANCELLATION POLICY
Cancellations and changes for treatments are accepted up to 24 hours prior to any appointment without incurring a charge. Without this notification, we do charge a 50% cancellation fee.

AGE GUIDELINES
Minors aged 16 to 18 can come to the Spa on their own with a parent’s signed consent. Minors 13 to 15 can have a massage or

facial with signed consent form and a parent on premises.

Minors 10 to 13 can have nail treatments with signed consent 
and a parent present.

Children under 10 should not be in the Spa for any reason.

VALUABLES
We recommend you do not bring valuables into the Spa.

Cell phones must be silenced while in the Spa.

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